Frequently Asked Questions
Everything you need to know about your Saeed Jewelry experience.
What materials are used in Saeed Jewelry pieces?
We use premium materials including 18k gold plating, sterling silver, and ethically sourced gemstones. Each product page lists specific material details to ensure transparency and quality.
How should I care for my jewelry to prevent tarnishing?
To maintain brilliance, avoid contact with perfumes, lotions, and water. Store your pieces in the provided microfiber pouch and clean gently with a soft, dry cloth after wearing.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. You will receive a tracking number as soon as your order ships.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings are non-returnable unless defective.
Do you offer a warranty on your products?
Yes, every Saeed Jewelry purchase includes a 6-month limited warranty covering manufacturing defects. This does not cover accidental damage or natural wear and tear.
Is your packaging gift-ready?
Absolutely. Every order arrives in our signature branded gift box, making it perfect for immediate gifting. You can also add a personalized gift note at checkout.